Professional services

Expert support for every step.

datakant is designed to configure itself automatically. For complex environments and enterprise rollouts, our Professional Services team supports implementation, migration, enablement and ongoing success.

01 — Implementation

Implementation & migration.

Full-service migration from Google Analytics or other analytics platforms for complex setups, ensuring continuity and data reliability.

GoalNo data loss. No broken integrations. No disruption.
  • Migration from GA4, Matomo or custom analytics systems
  • Mapping existing events and conversions to datakant
  • Verification that all important events are captured
  • Validation of historical tracking logic
  • Ensuring downstream integrations keep working (ad platforms, BI tools, warehouses)
  • Parallel-run phase with your old system if required
02 — Training

Training & onboarding.

Enable your team to get maximum value from datakant — from analysts and marketers to product managers.

GoalTeams become confident and independent.
  • Platform walkthrough for analysts, marketers and product teams
  • Analytics methodology training (events, goals, funnels, interpretation)
  • How to use AI reporting effectively
  • Dashboard customisation best practices
  • Tips, tricks and workflow optimisations
  • Recorded sessions and shared documentation
03 — Support

Dedicated support.

Ongoing advisory and technical support for enterprise customers who need a long-term partner, not just a tool.

GoalLong-term success and stability.
  • Named technical contact
  • Priority response times
  • Architecture and tracking design advisory
  • Regular check-ins
  • Proactive recommendations
  • Escalation path for critical issues
Engagement models

Three ways to work with us.

Pick the engagement that fits your scope. We'll scope a statement of work and timeline before any commitment.

One-time project

Fixed-scope engagement for migration, implementation or a specific technical challenge, with defined deliverables and timeline.

4–12 weeks Fixed SOW

Onboarding package

Comprehensive training and enablement to get your team up to speed quickly, with hands-on sessions and documentation.

2–6 weeks Team-wide

Ongoing enterprise

Continuous partnership with dedicated resources, regular advisory sessions and proactive optimisation for enterprise customers.

Annual Named CSM
Talk to us

Talk to us about your implementation.

Tell us about your current stack, traffic volume and timeline. We'll come back with a scoped proposal — no commitment required.